General Terms of Sale



PRICING

Prices are subject to change without notice.  Quantity prices are to be used for only one order, when the supplies are shipped to one address, unless otherwise agreed to in writing.  Sales and Use Taxes will be added to invoices, as required, except where we are furnished with exemption or registration number.

CONTINUING MASTER ORDERS

In the event of a price increase during the period.  Buyer shall have the option of accepting balance of order at new price basis, enjoying same quantity discount as before or of canceling balance of order with penalty.

ORDER ACKNOWLEDGMENT 

All proposals and orders are subject to acceptance at Petaluma, California.  Our written acknowledgment, which sets forth the order as we understand it, constitutes acceptance.  Unless we hear from you promptly upon receipt, it is agreed that the acknowledgement will be an integration of and the final and entire agreement between us, superseding and merging all prior communications.  Such agreement may be modified by either party only upon written consent of the other.

GENERAL GUARANTY AND LIMITATIONS

Scott Laboratories products are guaranteed to be of merchantable quality and to conform to specifications and tolerances incorporated in sales agreements.  Should any product be found not to meet the foregoing guaranty, we will furnish a replacement product conforming to this guaranty, or at our election, make a fair allowance therefore.  However, written notice of any claim under this guaranty must be given within 30 days after delivery, and we must be afforded a reasonable opportunity to inspect the products in unaltered condition to evaluate the claim in accordance with procedures customary in the industry.

EQUIPMENT GUARANTY

New equipment is fully guaranteed, in lieu of substitute “as stated in our quotation,” against all electrical and mechanical factory defects of material or workmanship.  This guaranty is limited to free replacement of parts, found to be defective within warranty, at the factory, Scott Laboratories' warehouse, or point of use; at Seller’s option.

TERMS OF CREDIT AND PAYMENT

Unless otherwise stated on the face hereof, this invoice is due and payable 30 days from the date of the invoice.  Interest at maximum legal rate will be charged after date payment is due, or at the usual rate of 1 ½% monthly on the unpaid balance where such rates are not established.  Remittance must be made free of exchange and other charges.

TIME AND PLACE OF SHIPMENT

Unless the indicated shipping date is expressly guaranteed, advance information as to date of shipment is an approximation only, based upon our best judgment at the time.

TITLE AND RISK

Irrespective of any provision concerning freight or price, title and risk of loss or damage shall pass to purchaser upon delivery of goods to any carrier at seller’s plant or other shipping point.  We may assist you in processing claim against carriers without incurring liability therefor.

FORCE MAJEURE

Scott Laboratories shall be free from any liability for delay or failure in shipment arising from strikes, lockouts or labor troubles of any kind, accidents, perils at sea, fire, earthquake, civil commotions, war or consequences of war, government acts, restrictions, failures of suppliers or manufacturers to deliver, crop failure or damage, default of carrier or any other contingency of whatsoever nature beyond our control affecting production, transportation, handling or delivery.

GOVERNMENT LAW

The most recent Official Text of the Uniform Commercial Code as adopted in the State of California shall govern all aspects of our sales, including validity, interpretation, performance, operations and enforcement.  For articles of manufacture in Europe, sales are made subject to the general conditions established under the auspices of the United Nations Economic Commission for Europe (Geneva March 1957 No. 188A, for the furnishing and for the installation of equipment).
 

RETURN POLICY

We offer credits if products are returned within 15 days of shipment.  Please call prior to return for authorization.  Once we receive your returned items we will issue a credit to your account.  Please note that we are not responsible for perishable items that have not been stored properly by the customer. If you are returning items for any reason, please note the following:
  • Sealed units must be unopened and undamaged upon return
  • Goods that have been marked or labeled will not be accepted and no credit will be issued.
  • Damage claims must be reported within 5 working days of receipt of your order
  • Original packing must be retained for UPS inspection of shipping damage claims
  • Sorry-no return on malolactic bacteria
  • 20% restocking fee
  • Customer to pay return freight costs
NOTE: To avoid problems all packages should be opened immediately upon receipt and contents should be checked against the packing slip.  Scott Laboratories should be informed immediately of any discrepancies.



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