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Guth Parts & Service

Protect your investment and keep your Guth mixer up and running all year long.

Whether you're looking for service, repair, maintenance or a new part, the Scott Labs technician team is here to help ensure you get the most of your Guth mixer. By taking proper care of your equipment, we can help you produce the highest quality wines, by providing the highest quality customer service.

Repair Service Options

When a machine is down, your winemaking process is disrupted and nobody’s happy. That’s why Scott Labs believes in offering our customers a choice of how to resolve service issues. No matter which service option is right for you, we'll help facilitate the process, making it as quick and easy as possible.

  • DIY Repair & Maintenance

    Recommended for common maintenance issues (see chart below)

    Services & Steps:
    • Use the chart below to help identify & troubleshoot common issues
    • Check out our technical data sheets and how-to videos to help you repair and service your parts
    • Free phone consultation with a Senior Service Technician
    • Purchase the part(s) you need
    Shop Parts

  • In-House Repair & Maintenance

    Recommended for more complex issues or if you are unable to identify & troubleshoot the issue yourself

    Services & Steps:
    • Repair for specific parts or complete overall
    • Ship your Guth directly to our warehouse
    • Our team of expert technicians will evaluate your machine
    • Provide recommendations and a quote
    • Perform necessary repair & maintenance
    • Mixer is sent back to you
    Timeline & Cost:
    • We have a 5 day turnaround time from when we receive your Guth
    • Repair costs start at $650 plus return shipping
    Schedule Service

  • Equipment Replacement

    Recommended when the specific part(s) in question is irreplaceable or your Guth has more than one complex issue

    Sometimes the cost or timeline associated with a repair is such that a replacement unit is the best solution. In some cases customers will elect to purchase a replacement unit for immediate use and also repair their existing unit to keep as a backup.

    Shop New

Common Issues & Solutions

Description of Issue
Common Cause
Suggested Repair
Parts Needed
Special Tools
Suggested Service Approach
Description of Issue
Unit leaks
Common Cause
Bad seals and/or gaskets
Suggested Repair
Replace seals and/or gaskets
Parts Needed
Seal replacement kit
Special Tools
Guth tail remover wrench
Suggested Service Approach
In house or DIY
Description of Issue
Mixer won't turn on
Common Cause
Bad switch
Suggested Repair
replace switch or add a frequency drive
Parts Needed
New switch box and switch, and/or Mounting, wiring & programming of drive, wired remote
Special Tools
N/A
Suggested Service Approach
In house or DIY
Description of Issue
Mixer won't turn on
Common Cause
Motor or power cable connection in pecker head or plug
Suggested Repair
check each part for power conductivity to detemir the point of failure.
Parts Needed
TBD
Special Tools
Electrical tester
Suggested Service Approach
In house or DIY with phone support
Description of Issue
Mixer won't turn on
Common Cause
Possible VFD issue, if equipped
Suggested Repair
Check error code with manual or online
Parts Needed
Manual
Special Tools
Electrical tester
Suggested Service Approach
In house
Description of Issue
Slow Turning
Common Cause
Motor wiring issue
Suggested Repair
wiring issues
Parts Needed
TBD
Special Tools
Electrical tester
Suggested Service Approach
In house
Description of Issue
Unusual Noises or Smells
Common Cause
Bearings
Suggested Repair
Install rebuild kit
Parts Needed
Rebuild kit for corresponding Guth model
Special Tools
Guth tail remover wrench
Suggested Service Approach
in house or DIY
Description of Issue
Unusual Noises or Smells
Common Cause
Motor windings
Suggested Repair
rewind motor with a motor rewind shop or replace with a new motor for us
Parts Needed
New Guth
Special Tools
N/A
Suggested Service Approach
in house to confirm
Description of Issue
Unit Wobbles During Operation
Common Cause
Bent shaft or damaged propeller
Suggested Repair
Replace bent shaft or propeller
Parts Needed
new shaft or propeller
Special Tools
N/A
Suggested Service Approach
in house or DIY
Description of Issue
Motor is Hot to the Touch
Common Cause
Bad Electrical connections and/or bad bearings
Suggested Repair
Check all electrical connections for confirmation, otherwise replace bearings
Parts Needed
*Potentially replace bearings or bad electrical
Special Tools
Electrical tester
Suggested Service Approach
In house or DIY
Description of Issue
Cannot Remove shaft
Common Cause
Shaft is dirty or bent
Suggested Repair
Clean and lubricate existing shaft, if problem persists then replace
Parts Needed
Shaft for corresponding Guth model and desired length
Special Tools
Soap and water, Food grade lube
Suggested Service Approach
In house or DIY
Description of Issue
Mixer Turns In Wrong Direction
Common Cause
Wrong phase is selected
Suggested Repair
Have an electrician change the polarity by switching 2 of the 3 lead wires
Parts Needed
Screw driver
Special Tools
N/A
Suggested Service Approach
DIY
Don't see your issue listed in the table above? Please fill out our Service Request form with a description of your issue and a member of our team will reach out to you as soon as possible.
Service Request Form
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